Payment Terms and Conditions

by The Konkoit Team

Details of goods and services – The Internet Birding Network (PTY) Ltd t/a Konkoit is a business in the Information Technology industry that provides mobile and website tools to birders and nature enthusiasts.

Delivery Policy – Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of e-mail.

Return and refunds Policy – The provision of goods and services by The Internet Birding Network (PTY) Ltd t/a Konkoit is subject to availability.  In case of unavailability, The Internet Birding Network (PTY) Ltd t/a Konkoit will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 0% administration fee.

Customer Privacy Policy – The Internet Birding Network (PTY) Ltd t/a Konkoit shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

Payment options accepted – Payment may be made via Visa and MasterCard.

Card acquiring and security – Card transactions will be acquired for The Internet Birding Network (PTY) Ltd t/a Konkoit via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details – Customer details will be stored by The Internet Birding Network (PTY) Ltd t/a Konkoit separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency – The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction currency is South African Rand (ZAR).

Responsibility – The Internet Birding Network (PTY) Ltd t/a Konkoit takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile – This website is governed by the laws of South Africa and The Internet Birding Network (PTY) Ltd t/a Konkoit chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (76 Seventh Avenue, Melville, 2092).

Variation – The Internet Birding Network (PTY) Ltd t/a Konkoit may, in its sole discretion, change this agreement or any part thereof at any time without notice.

The website is run by The Internet Birding Network (PTY) Ltd (private company) based in South Africa trading as Konkoit and with registration number 2009/021764/07 and P Hansen and J van der Breggen as current Directors.

The Internet Birding Network (PTY) Ltd t/a Konkoit contact details

Company Physical Address – 76 Seventh Avenue, Melville, 2092

E-mail – info@konkoit.com Telephone – +27 82 4671046